This accessibility statement applies to www.familyhubshull.org.uk. This website is run by Hull City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to –
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- change colours
- change contrast levels
- change fonts and font sizes
We have also made the website text as simple to understand as possible.
HOW ACCESSIBLE THIS WEBSITE IS
We know some areas of the site are not fully accessible -
- some of the controls do not change appearance when selected
- the contrast on some of the menus or buttons is not at an adequate level
- our videos do not have subtitles
- some of our pages have 2D scrolling
FEEDBACK AND CONTACT INFORMATION
If you need information on our website in a different format such as -
- accessible PDF
- large print
- easy read
- audio recording
Please use email address firstname.lastname@example.org or telephone us on 01482 300 300. We’ll consider your request and get back to you within 5 working days dependent on the urgency of your request.
REPORTING ACCESSIBILITY PROBLEMS WITH THIS WEBSITE
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact –
- email email@example.com
- telephone 01482 300 300
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
TECHNICAL INFORMATION ABOUT THIS WEBSITE'S ACCESSIBILITY
Hull City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
NON-COMPLIANCE WITH THE ACCESSIBILITY REGULATIONS
CONTRAST WCAG AA 2.4.7
Some of the controls do not change appearance when selected. Our stylesheet will be amended to meet the standard.
Our videos that do not have subtitles will be replaced with subtitled versions shortly.
2D SCROLLING WCAG AA 1.4.10
Some of our pages have 2D scrolling due to videos being nonresponsive. The videos will be changed to responsive videos shortly.
WHAT WE'RE DOING TO IMPROVE ACCESSIBILITY
We are working on replacing non accessible content as soon as possible and improving our styling around contrast.
PREPARATION OF THIS ACCESSIBILITY STATEMENT
This statement was prepared on 20 April 2022. This website was last tested on 20 April 2022. The test was carried out by Hull City Council. We carried out this test using the Silktide automated system and tested all the pages.